FAQ: Why are functional skills criteria still showing on the Learner Dashboard when the learner is exempt, and the functional skills have been removed from their profile and ILR?

The functional skills criteria will still show on the Learner Dashboard if they have been added in the Programme builder within the Learning Plan token, that the learner is enrolled on.

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For example, within the programme that this learner is on - Business Administrator L3 STD (22-23), the Learning Plan token contains the following:

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Please note that you cannot remove a criteria set from a programme which currently has learners enrolled on it. You will therefore need to make sure there are no learners currently enrolled onto the programme, before you are able to remove it from the Learning Plan token.

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