Some learners when trying to access their Learning Plans via the Learner Console may be presented with the following informational page.
This will occur if:
- The Learner's current programme has "Do not create compliance documents at end of onboarding wizard (console only)" option enabled in Onboarding Wizard token
- Any of the following compliance document types are configured in the programme:
- Commitment Statement
- Apprenticeship Agreement
None of the mentioned above compliance documents are created on the learner (so an administrator needs to create them, see below)- then the learner will see another banner (Documents need signing) and will be able to sign the documents. Once this is done, the Learning plan will be unlocked in console.
The above process is implemented in Console only as this is where the majority of our customers' learners complete their programmes.