FAQ: Does Aptem send emails to accounts with the ‘Cancelled’ status?

Vin Chau

Updated 29 October 2023 05:45

No, once an Aptem account has been set to the ‘Cancelled’ status, Aptem will no longer send any emails to the registered email address.

Articles in this section

FAQ: Can a user register with an email address already used with another training provider?
Aptem system email notifications behaviour
FAQ: Which email address does Aptem use to send invitation emails?
FAQ: When should Admins and Employers receive Aptem notifications via email?
FAQ: Does Aptem send emails to accounts with the ‘Cancelled’ status?
FAQ: Where overdue notifications are enabled for a tenant, are they classed as "Essential Emails"?
FAQ: Does the Aptem Registration Email or the Password Reset Email expire after a period of time?
FAQ: I am no longer receiving emails advising me of unread messages in my Aptem Collaboration Centre, why is this?
FAQ: Why are users getting email messages when I have set them up at the programme level to not receive them?